Welcome to Ideco Support

We are here to help.

Read More
Integration support

Integration support

Support for your integration and development projects.

Learn more

Our Repair Centre

Our Repair Centre

Choose us for your biometric products’ support

Learn more



The best place to learn about your biometric products.

Learn more

Warranty & Repairs programs

For improved service levels and minimised down times

Learn more

Goods return policy

Pre-book on our technical portal or hand deliver

Learn More

Contact Us

We’re here to help with all of your biometric requirements. You can get support by phone, chat, email, schedule a repair, or make an appointment.


Track your repairs

Ideco provides an online service to track your repairs booked in with Ideco. Please click here to visit the site.


Avoiding false acceptance through accurate performance


A scalable and agile solution to address a variety of applications in organisations of any size


Regulatory and technical compliance providing irrefutable case material


Eradicating risk of breaches; ensuring stringent enforcement of policies


Eliminating the use of multiple systems and complex interfaces


Ensuring fast responses with maximum throughput and efficiency


Peace of mind - Ideco operates a fully accredited repair and support centre