Ideco Biometric Solutions Support

For peace of mind, we recommend you only deal with one of our Certified Partners when selecting a biometric solution. Ideco offers free support to all our Certified Partners and their Customers who purchase biometric solutions from them.

For real time remote support, Ideco's expert support team uses TeamViewer for secure connections to your site, guiding you to a resolution.

Make sure you stay on top of any new development or product updates.
If you add your name to our distribution list, we will ensure you receive product notices about software releases, firmware changes, end-of-life announcements or any information that might help you stay ahead of development.