Ideco Repair Center: A service model based on care!
For all non warranty devices it will depend on the option you selected when booking in your reader.
Once you have emailed your Purchase Order / Proof of Payment to firstname.lastname@example.org we will process your repairs. Depending on spares availability we will have devices ready for collection within one business day or less.
Clients without an account can email proof of payment to email@example.com prior to collection; alternatively provide proof of payment at time of collection. Please use your quote number as payment reference
2 Year Swap out - In order to limit downtime at your site, Ideco offers 2 year swap out on products sold through our official distribution channel. Please talk to our support team and make sure your risk of downtime is covered.