IDECO BIOMETRIC REPAIR CENTRE
EXPERT BIOMETRIC DEVICE REPAIRS WITH A COMMITMENT TO CUSTOMER CARE

The Ideco Repair Centre provides world-class repair services for a wide range of biometric devices. Our qualified engineers and technicians offer comprehensive component-level diagnostics, efficient repairs, and a strong focus on customer support. We prioritize minimizing downtime and ensuring your equipment functions optimally.

WHY USE THE IDECO REPAIR CENTRE?
  • Free support for our partners and their customers.
  • Repairs conducted by qualified engineers and technicians.
  • Extended 24-month swap-out and warranty options for accredited devices.
  • Comprehensive database of device license information.
  • Three-month warranty on all repair work.
  • Sufficient stock of spare parts for faster turnaround times.
  • Repair services for discontinued Morpho Access devices.
  • Free replacement of extended MA licenses for BER devices.
  • Holistic component-level diagnostic analysis.
FAST TRACK OPTION

For mission-critical equipment, we offer a Fast Track option to expedite the repair process and ensure your operations experience minimal disruption.

Frequently asked questions
When will I get a quote?
How long will it take to complete my repairs after acceptance/payment?
When do I pay?
Do you repair discontinued devices?
What kind of analysis do you perform on devices?
STAY IN THE LOOP
Make sure you stay on top of any new development or
product updates.
If you add your name to our distribution list, we will ensure you receive product notices about software releases, firmware changes, end-of-life announcements or any information that might help you stay ahead of development.
Speak to one of our expert consultants to find the solution that is right for you.
contact us

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Email us at:

contact@ideco.co.za

speak to a consultant:
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visit us at:

263A West Avenue
Ground Floor, South
Centurion, 0157
South Africa