EXPERT DEVICE SERVICing. RELIABLE SUPPORT. REAL VALUE.
Detailed diagnostics. Component-level servicing. Comprehensive testing. Optimised performance.
A SMARTER, MORE SUSTAINABLE CHOICE.
Servicing a biometric device should do more than get it working again. The goal is to identify the cause of the fault, service the device correctly and verify that the functions you rely on perform as expected. We help restore performance, extend device lifespan and protect the value of your investment.
Holistic component-level analysis helps identify the actual fault, not just the visible symptom.
Qualified engineers and technicians service supported devices at component level where appropriate.
The serviced device is checked across core functions before it is returned to service.
Ideco maintains device licence information and history to help return serviced units with the required configuration.
Available spares and legacy-device support can keep suitable hardware useful beyond its typical life expectancy.
Service work is backed by a three-month warranty, with extended warranty options also available.
FROM FAULT TO FULLY FUNCTIONAL
A clear service workflow helps move the device from diagnosis to approval, servicing, testing and return with less uncertainty.
1
2
3
Component-level servicing by a certified technician.
4
5
COMPREHENSIVE TESTING FOR COMPLETE CONFIDENCE.
Every serviced unit goes through a full suite of functional tests to ensure reliable, long-term performance.
.png){kind=icon}
.png)
.png)
LOCAL EXPERTISE. GLOBAL STANDARDS.
Ideco’s servicing capability is built around qualified technical staff, specialist diagnostic equipment and long-term knowledge of IDEMIA and legacy Morpho Access hardware.
Device services are handled by engineers and technicians with specialist knowledge of IDEMIA and legacy Morpho Access hardware.
Device licence and configuration history helps serviced units return with the required setup intact.
Spare-part availability and technical knowledge can extend the usable life of suitable discontinued devices.
Fast Track service and extended warranty options are available where additional continuity is required.
Ideco continues to provide service and support for discontinued MorphoAccess devices, helping keep existing equipment operational where viable and where the required parts are available.
Oops! Something went wrong while submitting the form
contact@ideco.co.za
263A West Avenue
Ground Floor, South
Centurion, 0157
South Africa
